Common questions
Quick answers to what travellers ask us most. Can't see yours? Just ask.
How soon will I get a decision on my visa?
It depends on the embassy. Most decisions come back within two to eight weeks, and we keep you informed at every stage.
Which documents should I prepare?
Each country has its own list. Once we know your destination and visa category, we send you a full checklist and review every document before it is submitted. You can also try the document checklist on our home page.
Do you sell air tickets?
Yes. We compare fares across airlines for any destination and can talk you through flexible payment arrangements.
Can you book my accommodation?
Of course. We reserve hotels and serviced apartments worldwide at rates that suit your budget.
How do I reach you if something comes up?
Call, email or send us a WhatsApp message. Your advisor will get back to you as quickly as possible.
Not sure which visa fits your plans?
Talk it through with an advisor, free
Call 0700 000 000 or send us a WhatsApp message and we'll tell you honestly what to expect.